Privacy Policy

Free to Be Pet Therapy
Last updated: November 2025

1. Who We Are

Free to Be Pet Therapy (“we”, “our”, “us”) provides distance energy-healing services for animals and educational resources to support their emotional and energetic wellbeing.

We are based in Australia and operate online through our main website https://freetobepettherapy.com.au and related landing pages.

Contact:
Email: donna@freetobepettherapy.com.au
Website: https://freetobepettherapy.com.au

2. What Information We Collect

We collect personal and non-personal information that helps us provide our services and improve your experience. This may include:

  • Your name and email address when you subscribe, download resources, or book a call.

  • Information you choose to share about your pet when enquiring about energy-healing sessions.

  • Payment and billing details when booking paid sessions.

  • Website usage data collected automatically through cookies, pixels, and analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Send requested materials, such as free guides or resources.

  • Provide updates, newsletters, and information about our services (with your consent).

  • Manage bookings, appointments, and client records.

  • Improve our website, services, and marketing through analytics.

  • Comply with legal obligations and protect against fraud or misuse.

4. Email Marketing and Consent

When you subscribe through our forms (powered by AWeber), you are giving consent to receive helpful updates and occasional promotional emails about animal energy healing and wellbeing.

You can unsubscribe from any email at any time by clicking the “unsubscribe” link at the bottom of our emails.

All email data is securely managed through AWeber, which complies with major privacy standards and anti-spam laws.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide a better user experience and help us understand visitor behaviour.

We use:

  • Google Analytics 4 (GA4) to collect anonymous data about how our site is used.

  • Meta (Facebook) Pixel to measure ad performance and show relevant content or offers.

These tools may collect information such as your IP address, browser type, pages visited, and referring websites.

You can control or delete cookies at any time via your browser settings. For more details, visit AboutCookies.org.

If you prefer not to be tracked for advertising, you can opt out of Meta’s interest-based ads here: https://www.facebook.com/ads/preferences.

6. Sharing Your Information

We only share your information with trusted service providers who help us run our business. These may include:

  • AWeber – email marketing and subscriber management.

  • Meta (Facebook) – advertising and remarketing tools.

  • Google – analytics and website measurement services.

  • Payment processors – for secure session payments.

These third-party providers are only given access to the information necessary to perform their functions and are required to keep it confidential.

We do not sell, rent, or trade your personal information.

7. Data Security

We take reasonable steps to protect your personal data from misuse, loss, and unauthorised access.

All data stored online (including AWeber subscriber data) is password-protected and transmitted using secure (SSL) connections.

8. Access and Correction

You have the right to access, update, or request deletion of your personal information at any time.

To do so, please contact us at donna@freetobepettherapy.com.au.
We will respond within a reasonable timeframe, in accordance with the Australian Privacy Principles (APPs).

9. International Data Transfers

Some of the services we use (such as AWeber, Google, and Meta) may store or process information on servers located outside Australia.
By interacting with our website or providing your information, you consent to this transfer.

10. Children’s Privacy

Our services are not directed to children under 16 years of age, and we do not knowingly collect their personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a new “Last updated” date.

12. Questions or Concerns

If you have any questions or concerns about how we handle your personal information, please contact us:

Free to Be Pet Therapy
Email: donna@freetobepettherapy.com.au
Website: https://freetobepettherapy.com.au

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